Terms and Conditions.

Version dated 23.10.2026 · These Terms and Conditions are updated whenever our services, prices or partners change. We will send you previous versions upon request.

§ 1 Scope

(1) These General Terms and Conditions apply to all services provided by PRIOCASA Immobilien & Finanzservice, agency owner Joé Christian Ewrard, Feldahornweg 12, 54634 Bitburg-Masholder (“PRIOCASA”), and to every enquiry submitted to PRIOCASA via www.priocasa-immobilien.de, by email, telephone or messenger.

(2) A customer is anyone who submits an enquiry, requests a property brochure or documents, places a property search request, submits an offer, or requests a valuation, an appointment or another service.

(3) The customer’s terms and conditions apply only if PRIOCASA agrees to them in text form. Individual agreements, particularly a brokerage agreement in text form, take precedence over these Terms and Conditions (§ 305b BGB).

(4) The version displayed on this page at the time of your enquiry or when the agreement is concluded applies.

§ 2 Services and prices

(1) The services offered by PRIOCASA and their prices are set out in the following list. It is automatically updated whenever the services page is changed. All prices include statutory VAT.

(2) The scope and process of each service are described on the services page. A service listed there without a fixed price will only be commissioned after an offer has been made in text form and accepted by you.

(3) Recommendations. For financing, insurance, property management, tradespeople, and solar and photovoltaic services, PRIOCASA merely provides you with the names of suitable providers. The agreement is concluded solely between you and the respective provider. PRIOCASA does not itself provide advice in this regard and does not broker loans or insurance. If PRIOCASA receives remuneration from the provider for this, this is stated with the respective recommendation on the services page.

§ 3 Property information and property brochures

(1) Property information is provided by the owner, public authorities or the partner. PRIOCASA passes it on with the diligence of a prudent businessperson but cannot guarantee its accuracy or completeness; § 9 remains unaffected. Prior sale and prior letting remain reserved.

(2) Property brochures and documents are intended solely for you. If you pass them on to third parties without consent and they subsequently conclude the main agreement, you will be liable to PRIOCASA for the lost commission claim in accordance with the statutory provisions.

(3) If you are already aware of a property presented to you, please inform PRIOCASA immediately, preferably stating the source.

(4) Images edited using artificial intelligence are identified as such. Illustrative images do not show real properties (see AI Transparency).

§ 4 Brokerage agreement and commission

(1) A brokerage agreement for the purchase of an apartment or a single-family home must be made in text form (§ 656a BGB). It is only concluded when you and PRIOCASA enter into it in text form — not merely by submitting a form on this page.

(2) A commission is payable only if a valid main agreement is concluded as a result of evidence provided or brokerage services performed by PRIOCASA (§ 652 BGB). It becomes due upon conclusion of the notarised purchase agreement. The amount is stated in the brokerage agreement and the property brochure; for prospective buyers, it is generally 3.57% of the notarised purchase price, including statutory VAT.

(3) If an apartment or a single-family home is sold to a consumer, the commission-sharing requirement under §§ 656c and 656d BGB applies: the buyer and seller are charged equally.

(4) The claim also applies if the main agreement is concluded on different terms, provided that it is economically equivalent to the transaction evidenced or brokered.

(5) PRIOCASA may also act for the other party to the contract and shall remain impartial towards both parties.

(6) When arranging residential tenancies, the tenant shall pay a commission only within the limits of § 2 Abs. 1a of the German Housing Agency Act.

(7) If a consumer concludes a contract outside our business premises or exclusively by means of distance communication, they have a statutory right of withdrawal. You will receive the withdrawal instructions with the contract.

§ 5 Partnership with Rheinland Immobilien Makler OHG

(1) PRIOCASA works with the following partner when properties are bought and sold (“Partner”):

Rheinland Immobilien Makler OHG
Waldstraße 5, 54634 Metterich
Amtsgericht Wittlich, HRA 42082
E-Mail: info@rheinlandimmobilien-makler.de
Partner since 23.10.2026

(2) What the Partner does. The Partner offers its own properties, including properties that are not publicly advertised. For these properties, the Partner handles viewings, documentation and the transaction process.

(3) When PRIOCASA shares your contact details. Only if you are interested in one of the Partner’s properties or if one of the Partner’s properties matches your enquiry or search request. PRIOCASA will then send your name, contact details, the property concerned and your enquiry by email to the Partner (including the amount in the case of a purchase price offer), so that the Partner can contact you directly. PRIOCASA will share further information, such as details of your financing, only if it is necessary for your enquiry.

(4) Information provided by property owners remains with PRIOCASA. We do not share with the Partner anything you provide to us as a property owner – property valuation, Market Value Compass, sales enquiry, 3D measurement.

(5) No additional costs. The partnership does not result in any additional costs for you. For a property offered by the Partner, you conclude the brokerage agreement with the Partner; the commission stated in the Partner’s property brochure or brokerage agreement applies. PRIOCASA does not charge a second commission for the same property. How PRIOCASA and the Partner divide their remuneration between themselves does not affect you.

(6) Data protection by the Partner. The Partner processes the data as an independent controller (Art. 4 Nr. 7 GDPR). PRIOCASA shares the data only on the condition that the Partner uses it exclusively to process your enquiry, does not send you advertising without your consent and deletes it as soon as it is no longer required for this purpose – no later than after twelve months without contact, unless a statutory retention obligation applies.

(7) Objection. You may object to the sharing of your data at any time, without any formal requirements, by contacting info@priocasa-immobilien.de। After that, PRIOCASA will no longer share any information with the Partner. At your request, the Partner will delete information that has already been shared.

(8) The partnership does not constitute a company. Each partner is liable for its own services and information; PRIOCASA is liable for information provided by the Partner concerning the Partner’s properties only in accordance with § 9.

§ 6 Valuations, calculators and offers

(1) The property valuation and Market Value Compass are free, non-binding estimates based on the information you provide. They are not market value appraisals pursuant to § 194 BauGB and do not constitute an instruction.

(2) The calculators on this website (for example, commission, financing and ancillary costs) provide estimates without guarantee.

(3) A purchase price offer is non-binding. PRIOCASA submits it to the property owner; there is no entitlement to its acceptance. A purchase agreement for a property is not concluded until it has been notarised.

§ 7 Individual services and appointments

(1) Agreements for individual services such as 3D measurement, virtual viewing, drone filming, home staging or an energy performance certificate are concluded through an offer and acceptance in text form. The scope, date and price are set out in the offer and § 2.

(2) If a service is based on information you provide – such as consumption data for an energy performance certificate – you are responsible for its accuracy.

(3) If an agreed appointment has to be rescheduled, both parties shall notify each other as early as possible by telephone at +49 6561 9739393 or by email.

(4) Invoices are due immediately without deduction unless otherwise agreed. In the event of late payment, §§ 286 and 288 BGB apply.

§ 8 Newsletter

(1) PRIOCASA will only send you a newsletter with your separate consent – given via the newsletter form or the voluntary, unticked checkbox in an enquiry form. Accepting these Terms and Conditions does not constitute consent to receive a newsletter.

(2) After registering, you will receive an email with a confirmation link; distribution will only begin once you click it. You can unsubscribe at any time free of charge using the link in every email or by sending an informal request to info@priocasa-immobilien.de.

§ 9 Liability

(1) PRIOCASA has unlimited liability in cases of intent and gross negligence, for injury to life, limb or health, under the German Product Liability Act and to the extent of any guarantee given.

(2) In cases of ordinary negligence, PRIOCASA is only liable for breaches of material contractual obligations, meaning obligations whose performance you may ordinarily rely on, and liability is limited to the foreseeable loss or damage typical of the contract.

(3) These provisions also apply to PRIOCASA’s employees and agents.

§ 10 Data Protection

How PRIOCASA processes your data is explained in the Privacy Policy. PRIOCASA always obtains consent separately, never through these Terms and Conditions.

§ 11 Consumer Dispute Resolution

PRIOCASA is neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board (§ 36 VSBG).

§ 12 Final Provisions

(1) German law applies, to the exclusion of the UN Convention on Contracts for the International Sale of Goods. Consumers retain the protection afforded by the mandatory provisions of the country in which they are habitually resident.

(2) If you are a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction is Bitburg.

(3) If any provision is invalid, the remainder of the contract remains valid (§ 306 BGB).

(4) Translations of this page are provided for ease of understanding; the German version is authoritative.