Privacy.

Responsible party

PRIOCASA Immobilien & Financial Service · Owner Joé Christian Ewrard
Am Boden 3, 54634 Bitburg-Masholder
Phone: +49 6561 9739393 · Email: info@priocasa-immobilien.de

Principle

This website uses no cookies, no analysis or tracking services and does not embed any content from third-party servers . Fonts, images, and videos are hosted on our own server. No user profiles are created.

Server logs

When accessing the website, the web server processes technically necessary data (IP address, time, accessed page, amount of data transferred, browser type) in server log files. The legal basis is Art. 6 para. 1 lit. f GDPR — our legitimate interest in secure, trouble-free operation and defense against attacks. The logs are automatically deleted after a maximum of seven days and are not merged with other data.

The website runs on a dedicated server at netcup GmbH, Daimlerstraße 25, 76185 Karlsruhe (location Germany). There is a contract for order processing with netcup according to Art. 28 GDPR.

Storage on your device

This website uses no cookies. However, it stores some information in your own browser's storage so that the site is usable at all — this information is never transmitted to us and does not leave your device:

• Your language selection, so you do not have to switch again on your next visit.
• Your favorites list with the properties you have bookmarked.
• Already viewed intro sequence and playback position of films and read-aloud clips, so they do not start over with every click.
• A cache of the page itself (Service Worker), so the website remains fast and usable on mobile phones even with poor connection.

All this information is necessary for the service you explicitly requested; consent is not required for this under § 25 para. 2 no. 2 TDDDG — no analysis, recognition, or profiling takes place. You can delete the storage at any time via your browser settings.

Contact and inquiry forms

When you submit a form on this website — for example „Request brochure“, the search request or the contact form — your information is passed on to our own server and stored there encrypted stored. No service provider or form provider is involved.

Which data: Your name, your email address, your phone number if desired, the property number, and your message. To protect against misuse, your IP address is stored only truncated stored.

Purpose and legal basis: solely for processing your inquiry (Art. 6 para. 1 lit. b GDPR — pre-contractual measures); additionally, we ask for your consent in the form (Art. 6 para. 1 lit. a GDPR), which you can revoke at any time for the future.

Who sees it: the inquiry is sent to our mailboxes info@priocasa-immobilien.de and g.burghardt@priocasa-immobilien.de. No transfer to third parties takes place. Email is processed via Google Workspace; there is a contract with Google for order processing.

How long: Inquiries are automatically deleted after a maximum of twelve months. If your inquiry leads to a contract, the statutory retention periods apply.

Search request

With the search request you create a search profile: what you are looking for, where, within which scope — including your name and a contact method. We match this profile with the properties we market and contact you if there is a match.

Basis: Your consent (Art. 6 para. 1 lit. a GDPR) as well as the performance of pre-contractual measures at your request (Art. 6 para. 1 lit. b GDPR). Disclosure: none — your search profile remains with us and is not passed on to any portal or any broker network. Revocation: at any time informally to info@priocasa-immobilien.de with effect for the future; we will then delete your profile immediately. Period: without contact, search profiles are deleted after a maximum of twelve months.

Of course, you can also simply call us (+49 6561 9739393) or send an email directly. If the form does not go through technically, your own email program will open as a fallback — you then send the message yourself.

Telephone contact and digital assistant

Calls to us are partially handled a digital assistant responds – a küartificial intelligence. It tells you this at the beginning of the conversationäch; upon request bestähe expressly states itüexplicitly. You canörequest at any time to speak with a person – then we will record your concern and get back to you personallyöforück.

In the same way, the assistant can call you – for example if you have contacted us, requested a cüallback, or have an ongoing order with us. Here too, it states in the first sentence that it is a cüArtificial intelligence is, füwho he calls and what it is about. You only receive advertising calls if you haveüexpressly given us your consent for thisücklich Ihre Einwilligung gegeben haben (§ 7 para. 2 no. 1 UWG); you can revoke this consent at any time.öYou can revoke it at any time.

What is processed in this context: Your phone number, your name, the reason for the contact, and the content of the conversationächs as a written note. An audio recording of your conversationächs is not saved. The conversationänote löwe give up späecially after 30 days, the üprovide call data after 180 days – forüas soon as the purpose has ceased. The legal basis is Art. 6 para. 1 lit. b GDPR (contract or your inquiry), for purely organizational quüestions Art. 6 para. 1 lit. f GDPR and for advertising Art. 6 para. 1 lit. a GDPR (your consent).

For speech output and speech recognition, we use technical service providers who process the spoken content; the telephone connection is provided by our telephone provider. We will provide details upon request.

You do nöot wish to be called? Simply tell us during the conversationäor write to us at info@priocasa-immobilien.de. Your number will then be permanently blocked and will no longer be called by us (Art. 21 GDPR).

External references

Links to portals (e.g. B. Immowelt, athome.lu) and for online appointment booking at Google lead to external offers. Only by clicking do you leave this website; then the privacy notices of the respective provider apply. Before that, nothing is transmitted there — this site does not embed external content.

Your rights

• Information about stored data (Art. 15 GDPR)
• Correction (Art. 16 GDPR) and deletion (Art. 17 GDPR)
• Restriction of processing (Art. 18 GDPR)
• Data portability (Art. 20 GDPR)
• Objection to processing (Art. 21 GDPR)
• Revocation of given consent with effect for the future (Art. 7 para. 3 GDPR)
• Complaint to the supervisory authority: The State Commissioner for Data Protection and Freedom of Information Rhineland-Palatinate, Hintere Bleiche 34, 55116 Mainz

Simply contact info@priocasa-immobilien.de — informal is sufficient.

Transfer to third countries

Our email inbox is managed via Google Workspace (Google Ireland Limited). Processing in the USA cannot be excluded. Google is certified under the EU-US Data Privacy Framework; in addition, standard contractual clauses apply. Furthermore, no transfer to third countries takes place: website, forms, and search queries are hosted exclusively on our server in Germany.

No automated decision-making

There is no automated decision-making or profiling within the meaning of Art. 22 GDPR. Matching your search profile with our properties is a pre-selection; every contact decision is made by a person.

Status of this statement: 22.08.2026